Sandy Bryant-Townsend

Sloan Public Service Awards • 2018

Title and Organization Executive Director, Office of Legal Affairs Fair Hearing Administration, NYC Human Resources Administration

Bio

In 1989, Sandy Bryant was hired by HRA as a temporary employee earning the minimum wage of $3.25 assigned to the Family Independence Administration. From the start, Mrs. Bryant stood out for her ability to motivate others, her deep compassion for clients, and her understanding for how to make systems work better. From her initial position as a clerical employee, she was promoted nine times to positions with ever-increasing responsibility. From 2013 through 2017, Mrs. Bryant was the Regional Manager of the nine Supplemental Nutrition Assistance Program (SNAP) offices in Brooklyn, Queens and Staten Island, overseeing 400 employees who serve 290,000 New Yorkers annually in need of food assistance. In January 2018, Mrs. Bryant was named as the Executive Director for the Office of Legal Affairs, managing Fair Hearings for Cash and Food Assistance for the entire city. Her goal is to streamline the system to get fairer outcomes for clients and to save millions of dollars for the City. Based on her past accomplishments, no one doubts that she will accomplish this.