Marsha Kellam

Sloan Public Service Awards • 2015

Title and Organization Queens Borough Commissioner, Division of Child Protection, Administration for Children’s Service

Bio

As Queens Borough Commissioner for the ACS Division of Child Protection, Marsha Kellam manages 600 caseworkers and supervisors who are responsible for investigating 10,000 cases of child abuse and neglect annually. Having served for 30 years in child protective services, Ms. Kellam brings a profound understanding and deep experience to this difficult work. A natural leader, she has cultivated excellent working relationships with other divisions within ACS, other City agencies, nonprofit service providers and unions to ensure that the children of Queens are well-served. The Queens office leads in having the quickest response time, the most managers with twenty years or more of experience and the least turnover because of her talents as a leader, mentor and trainer. Says one colleague, “Parents are approached from a place of respect because Ms. Kellam is mindful that every parent wants to do the best for her or his child, in spite of huge obstacles. She is always advocating for our borough’s children and families. Marsha means so much to Queens.”